Contact
Contact Flow Nerves: Order Desk Phone, Email and Website Inbox
The Flow Nerves order desk is +1 (302) 200-3480, and its order email is [email protected]. Questions about this website go to [email protected], which cannot see orders. Keep your order ID ready when you call or write, so the desk can find it.
Written by the Flow Nerves label deskUpdated
Pick a line01
Which contact should you use?
Use the order desk for anything about a purchase, and the website inbox for anything about our pages.
The order desk sees your order, payment and tracking. This website's inbox sees none of that. It is for typos, broken links, privacy requests and press, so choosing the right one first saves a second wait.
Help with placed orders
BuyGoods order desk. Tracking, changes and refunds on placed orders. Have your order ID ready.
This website
Mon-Fri 9:00am-5:00pm ET. Pages, typos, privacy, press. This inbox cannot see orders.
Office (New York)
40 Wall Street, Suite 1708
New York, NY 10005
Mail only. No walk-in sales.
Returns (New York)
375 Pearl Street, Floor 14
New York, NY 10038
Call first. Include your full name, email and order ID. The buyer pays return shipping. Use a tracked service.
| Your question | Contact | Bring |
|---|---|---|
| Where is my package? | Order desk, phone or email | Order ID |
| Change an address or a pack | Order desk, as soon as you can | Order ID, new details |
| Refund or return | Order desk first, then the returns address | Order ID, name, email |
| Wrong fact on a page | Website inbox | The line and your source |
| Privacy or press | Website inbox | Your request in writing |
| Feeling unwell after a capsule | Your clinician first; 911 if it is an emergency | The bottle and your medicine list |
Phone02
What is the Flow Nerves customer service number?
The order desk number is +1 (302) 200-3480. It takes tracking, changes and refunds on placed orders.
Have the confirmation email open before you dial, because the desk finds orders fastest by the order ID. No hours for the order line were supplied, so if you cannot get through, email the same desk and keep a copy of what you sent.
- Your order ID, from the confirmation email.
- The full name and email you used at checkout.
- The pack you bought: 2, 3 or 6 bottles.
- A pen, to note what the agent says and when.
Email03
What email should you use?
For an order you have placed, use [email protected]. For this website, use [email protected]. They go to different teams.
Put your order ID in the subject line of any order email, and keep your note short: your full name, the email used at checkout, the pack you bought and what you need. Ask the desk to reply in writing so you have a record. Never send a card number or password by email, because a real order desk does not need them to find an order.
The website inbox answers Monday to Friday, 9:00am to 5:00pm ET. It cannot see orders, refunds or payment.
Refunds04
How do you start a refund?
Call the order desk with your order ID before day 60, then follow the steps it gives you.
Contact the order desk
Ask for a return and write down what they tell you.
Pack the bottles
Confirm with the desk whether open bottles are accepted.
Mail with tracking
Ship to the returns address with your full name, email and order ID inside. The buyer pays return shipping.
Wait for the credit
The brief gives 3 to 5 business days after the bottles are credited, then 5 to 10 days for the card issuer to post it.
The refund policy and guarantee page explain the terms and what to confirm.
Faster05
How do you get a faster answer?
Be specific, be brief and keep a record.
A clear first message saves days. State your order ID, the pack you bought, the date and what you need, in that order. If you are asking about a delay, say when the order was placed and what the tracking shows. If you are asking about a refund, say the purchase date and whether the bottles are open. Keep every reply, write down the name of any agent you speak to, and note the time of the call.
- One request per message, so nothing is missed.
- No card numbers or passwords, ever.
- A photo of the label if you have a question about the lot code or expiry date.
- Your best reply address and phone number.
If a week passes without a reply, call, and refer to your earlier email by date.
Flow Nerves: 30 capsules a bottle1 capsule a day with a meal · from $49 a bottle · 60-day guarantee (confirm)
See packsWebsite06
What does the website inbox handle?
Corrections, broken links, privacy requests and press, and nothing about orders.
If you think a line on a page is wrong, send the page name, the line and a source if you have one. We check it against the source, fix the page and show the new date. If you want a privacy request handled, see the privacy policy. If you are a journalist, say your outlet and deadline. If you have a health question, the inbox is not the place for it: a clinician or pharmacist is, and 911 is for emergencies.
Problems07
What if something goes wrong with an order?
Contact the order desk first, in writing if you can, and keep every record.
| Problem | First step |
|---|---|
| Tracking has not moved | Email the order desk with the order ID and tracking number |
| A bottle is missing or damaged | Photograph the box and bottle, then contact the order desk |
| Charged twice | Call the order desk, then your card issuer if it is not fixed |
| Wrong pack | Contact the order desk before opening any bottle |
If the desk does not resolve it, your card issuer has a dispute process. Keep dates, names and messages, because they make a dispute simple. Ask for a reference number on every call, and send a short email afterwards that repeats what was agreed. That one habit settles most disagreements quickly and fairly.
Mail08
Where is the mail address?
The office and the returns address are separate, so check which one you need.
| Purpose | Address | Note |
|---|---|---|
| Office | 40 Wall Street, Suite 1708, New York, NY 10005 | Mail only; no walk-in sales |
| Returns | 375 Pearl Street, Floor 14, New York, NY 10038 | Call first; include name, email and order ID |
If you feel unwell after taking a capsule, contact your clinician before you contact anyone here, and call 911 for an emergency.
FAQ09
Flow Nerves questions people ask
What is the Flow Nerves customer service number?
+1 (302) 200-3480, the order desk. Have your order ID ready.
What is the Flow Nerves order email?
[email protected], the same order desk by email. Put your order ID in the subject line.
Can the website inbox see my order?
No. It cannot see orders, payment or tracking. Use the order desk for those.
When does the website inbox answer?
Monday to Friday, 9:00am to 5:00pm ET, for page corrections, privacy requests and press.
Where do I mail a return?
Call the order desk first, then use the returns address shown in the mail table and include your name, email and order ID.
Who do I call for a medical emergency?
911. Contact your clinician for anything less urgent, and keep the bottle for the responders.
Who wrote this10
Written and reviewed by
Pages built from the brand files and linked NIH, FDA, CDC, FTC and peer-reviewed sources.
Last updated . Read our editorial standards and how we check reviews. This website is the information site for a USA Authorized Flow Nerves Retailer. It is not the manufacturer. We earn money when you buy through our order links.
Keep reading
More about Flow Nerves
USA Authorized Flow Nerves Retailer
Ready to try Flow Nerves?
Check your medicines first, then pick a pack. Prices are set per bottle ($79, $69 or $49) and the 6-bottle kit ships free in the U.S. per the brief; confirm the final total at checkout. The brief lists a 60-day guarantee.
- Secure checkout on the sales site
- 60-day guarantee (confirm live policy)
- Tracking in the order email